Columbus Auto Repair

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5

Dealt with Royce at Milex Complete Auto. An he went above and beyond to help me and I'm very satisfy with their service and I will will be dealing with them if I need any other service on my vehicles. I highly recommend them.

Thank you so much for your glowing 5-star review and for recommending Milex Complete Auto Care - Mr. Transmission in Columbus, Ohio. It’s wonderful to hear about your positive experience with Royce and our team! We're thrilled to know that we were able to go above and beyond in assisting you with your engine issue. Our commitment to outstanding customer service and expertise in providing customized repair recommendations truly reflects the high standards we set for ourselves. Thank you for your kind words and trust in our service. We look forward to welcoming you back for any future auto care needs. The Milex Complete Auto Care - Mr. Transmission Columbus, Ohio Team

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596
5

Thank you so much for your fantastic 5-star review of Milex Complete Auto Care - Mr. Transmission in Columbus, Ohio! We are thrilled to hear that you had a great experience with us. It's customers like you who make our job wonderful. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your positive feedback is a testament to our team's dedication and passion for providing outstanding service. Please don't hesitate to reach out to us for any future auto care needs. We look forward to seeing you again! Warm regards, The Milex Complete Auto Care - Mr. Transmission Columbus, Ohio Team

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596
5

My usual mechanic thought I had transmission issues, and I decided to come here because of a Reddit post saying that this place does work on Hybrid transmissions, which I guess is hard to find. The transmission turned out not to be the problem, but the folks at Milex were able to find a few other things that were contributing to the fun noises coming from my car and get everything taken care of. They are clearly very thorough in the work that they do. I trust the recommendations they made as they took the time to walk me through each of the problems as they were identified and answer my questions. We will bring our cars back here when needed in the future. Everyone is very friendly and professional (mainly interacted with Royce and Matt) and all of the customers I saw them interacting with while I waited for my vehicle seemed to be having a similarly good experience.

Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear about your positive experience at Milex Complete Auto Care - Mr. Transmission in Columbus, Ohio. It's always gratifying to know that our efforts to provide thorough and professional service are recognized and appreciated. We understand how challenging it can be to diagnose and fix issues with hybrid transmissions, and we're glad we could assist you with your vehicle, even though the problem turned out to be the wheel bearings and not the transmission. Our team, especially Royce and Matt, are thrilled to have made such a positive impression. We take pride in our customer service and are happy to hear that you felt well-informed and comfortable with the recommendations we made. Ensuring that our customers understand each step of the process is a top priority for us. It's also wonderful to hear that you plan to return for any future car needs. We look forward to providing the same level of service and care for your vehicles in the future. Thank you again for choosing Milex Complete Auto Care - Mr. Transmission, and for recommending us in your review. Your trust and satisfaction are the best rewards we could ask for. We're here whenever you need us! Best regards, The Team at Milex Complete Auto Care - Mr. Transmission Columbus, Ohio

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596
5

Straight forward, honest evaluation of my problem transmission. Gave alternatives and solutions. Nice clean enviornment.

Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that you had a positive experience at [Your Business Name]. It's always our top priority to provide clear, honest evaluations and it's gratifying to know that we were able to effectively diagnose and offer custom solutions for your transmission issue. We believe that every customer deserves to understand their options fully, and we're glad that our approach met your needs. Also, we're delighted that you appreciated our clean and welcoming environment. We strive to make our space comfortable for all our customers because we believe it's an important part of the overall service experience. Your feedback is incredibly valuable to us, and it serves as motivation for our team to continue delivering high-quality service. If there's anything else we can do for you, or if you have any further questions about your vehicle's care, please don't hesitate to reach out. We look forward to serving you again in the future and invite you to share your positive experience with friends and family who might also benefit from our services. Warm regards, The Milex Complete Auto Care - Mr. Transmission Team

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596
1

They lied and Said my car was ready . Paid $2300 soon as I paid for the service he says the Car won’t drive . He knew all along it was a transmission internal issue and failed to say that up front . The car is not drivable and they denied me a refund .

First and foremost, we want to extend our sincerest apologies for the frustration and inconvenience you have experienced. At Milex Complete Auto Care - Mr. Transmission, our goal is always to provide reliable, honest service, and it's clear from your experience that we fell short. Please allow us to address the concerns you've raised. When your vehicle was brought to us, it was indeed suffering from significant oil and transmission fluid leaks. Due to the severity of these leaks, it was unsafe and potentially damaging to attempt to drive the car. Our primary focus was to resolve these urgent issues to prevent any further harm to your vehicle's engine and transmission system. Unfortunately, without the ability to safely test drive the car beforehand, we were unable to fully assess the condition of the transmission. After repairing the leaks, which was necessary to prevent further damage, we discovered the underlying transmission issue. We understand how hearing this news after the repair can be incredibly frustrating and confusing. Please know it was never our intention to mislead or provide incomplete information. The nature of automotive repair sometimes involves unforeseen complications, especially when a vehicle comes to us with significant existing damage. Regarding the issue of a refund, we want to assure you that the charges you incurred were for the essential repairs to fix the leaks. These repairs were successfully completed and were necessary regardless of the transmission's condition. However, we deeply regret that the vehicle is still not drivable due to the transmission issue that could not be detected earlier.

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596
5

Honestly and integrity of Milex Complete Auto Care is what made me a new and future customer.

Hi Tim thank you for the positive review! We're thrilled to know we made a good impression on you and gained a loyal customer! We look forward to seeing you again soon at Milex Mr. Transmission North Columbus!

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596
5

Very glad my car was taken care of and worked on so carefully. Royce was very helpful to me with all my questions an helped me understand the needed safety issues the car needed. So I am very thankful I can now drive with much less worry. Thanks so much to all at Milex.

Hi Rita, Thank you so much for your kind words and 5-star review! We're delighted to hear that your experience with Milex Complete Auto Care and Mr. Transmission in Columbus, Ohio, was so positive. Ensuring your vehicle is safe and reliable is our top priority, and we're glad Royce was able to assist you with all your questions and help you understand the necessary repairs. Our team takes great pride in their work, and feedback like yours makes it all worthwhile. We're here for you anytime you need us and look forward to helping you maintain your car in top condition. Drive safely and thank you for trusting us with your vehicle's care! The Milex Complete Auto Care -Mr Transmission Team

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596
5

Excellent, quick service. Making that my first choice for all repairs and services.

We are thrilled to hear about your excellent experience with Milex Complete Auto Care Mr Transmission in Columbus, Ohio! It's great that you found their service quick and are considering them as your first choice for all future repairs and services. Your satisfaction and trust in their service mean a lot, and the team looks forward to assisting you with all your auto care needs. Thank you for sharing your positive feedback!

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596
5

Excellent service. Very professional. Very reasonable.

Wow, we're absolutely thrilled to see your 5-star review! Your feedback truly means the world to us here at Milex Complete Auto Care - Mr. Transmission in Columbus, Ohio. We're delighted to hear that you had a positive experience with the inspection of your vehicle. Our team is committed to providing thorough and trustworthy service, and it's incredibly rewarding to know that we've met your expectations. We understand that trusting someone with your vehicle is a big deal, and we're honored that you chose us. We're always here to provide you with top-notch service, whether it's for a routine check-up or more complex repairs. Thank you for taking the time to share your experience. We look forward to serving you again in the future and keeping your vehicle in tip-top shape! Drive safely and see you soon! Warm regards, The Team at Milex Complete Auto Care - Mr. Transmission 2233 Morse Rd, Columbus, OH 43229 Phone: 614-586-0220

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596
5

Milex Auto Care, and particularly the owner, Matt, are honest, fair and extremely competent. It can be difficult sometimes to find a mechanic or auto care facility you can trust, but Matt and his team are completely trustworthy and provide a very high level of service. I highly recommend their services.

Hi Joel! Thank you so much for your glowing review and high recommendation of Milex Complete Auto Care - Mr. Transmission! We are delighted to hear that your experience with us, especially with Matt at the helm, was marked by honesty, fairness, and competence. Trust is a cornerstone of our business, and it's gratifying to know that Matt and our team have earned yours through our commitment to service excellence. Your satisfaction with the oil change and performance inspection is our top priority. We are here for any future auto care needs you might have. Thanks again for your trust and support! The Milex Complete Auto Care - Mr. Transmission Team

- Mr. Transmission - Milex Complete Auto Care - North Columbus #596